Before installing a Ring doorbell in your home, switch off its power at your breaker box for safety reasons and select an area for its placement by marking it with a pencil.
Stripping each wire’s ends, wrap them around one of the terminal screws on the mounting bracket, and secure each diode that came with your kit to one or both terminal screws.
Unboxing
Before starting, open the Ring app on your smartphone and begin the setup process. It may ask you to create an account if this is your first time using it or log into an existing one if you are already a member. The next step should be selecting where to install your doorbell: make sure it’s 48 inches off the ground and aligns with any existing doorbells; check that its red charging light has changed to green; install!
After disconnecting your current doorbell, if it is wired, for safety purposes, you can do this by switching off its appropriate breaker in your home’s breaker box or, for easier access, by visiting the garage or basement and turning off its power directly. If replacing an older model that was powered now by electricity, then this step may not apply – plug directly into your house’s electricity source!
On hard surfaces such as brick, stucco, or concrete, you must use the plastic anchors provided with your doorbell to install its mounting bracket. After aligning and marking it for installation, drill through these anchors until they secure to the wall – don’t go too deep, as this may damage its mounting plate and stop your Ring doorbell from mounting correctly!
Homeowners with their tools can install their Ring doorbells themselves. However, we advise hiring an installation professional for those unfamiliar with installation procedures or lacking the confidence to handle them independently. Visit Ring’s website to locate one nearby!
Getting Started
The first step to setting up your Ring doorbell is launching its app and connecting to your home Wi-Fi network. When combined, you’ll be asked to scan a QR code located on the back or user manual of the doorbell, which will update its internal software and prompt further steps in setting a name and password for it.
Next, if replacing an existing wired doorbell, switch off its power at its breaker box to avoid accidental shocks while working with exposed wires. If only installing battery-powered doorbells this step should not be performed.
Now, please take all of the contents from your box to where you plan on mounting it. A screwdriver and power drill may also be needed if drilling into stucco, brick, or concrete is an option. Before putting the doorbell in its final spot, test its live feed using your smartphone by pressing its button and using your live stream app to see if everything looks clear.
Once you have selected an ideal location, install your mounting bracket. Ensure it is level using the orange level included with your device before mounting the doorbell – four feet off the ground is recommended for optimal camera vision.
If you want a wired doorbell, turn off the power at the breaker box again before taking any further steps. Unscrew and disconnect your existing button from its wires – this should leave two wires hanging from your wall with two doorbell wires hanging through it – then plug the Ring doorbell into both wires before attaching its diodes (please refer back to the user manual for assistance if unsure what this involves).
Once all the wiring has been connected, press the Ring button again to begin the setup process. Use your app’s on-screen instructions to connect your new doorbell to your Wi-Fi network and complete setup – it should take no more than 10 minutes total.
Installing
Making the switch to smart home devices can be intimidating at first. Whether you install them yourself or hire professionals, there will likely be an adjustment period and a learning curve. But there’s good news if you’re experiencing issues with your Ring doorbell: there are simple fixes you can apply; all it takes is finding out the underlying cause and using the solution accordingly.
Before installing, ensure your new doorbell is fully charged using the cable provided in its box or plugging it directly into an outlet if working with a wireless model (like 2nd Gen ). When its indicator light turns green, you’re good to go!
If you’re installing a wired Ring device, disconnect your old doorbell from its mounting bracket and disconnect all existing wires. Before beginning any wiring installation work, power to your current wiring must be shut off at your breaker panel to reduce the risk of electrocuting yourself or damaging your home.
Once the old doorbell has been removed, you should plan where your Ring device will go. You can do this by placing the mounting bracket against a wall or surface and using a level to check its placement. Be sure to also take note of any holes that need drilling and anchors for brick, concrete, and stucco surfaces (they won’t be required for wood).
Now it’s time to install your Ring device! While the process should be relatively straightforward, it is still wise to take time and double-check all of your work before beginning drilling. Begin by feeding two doorbell wires through terminal screws on the back of your Ring device and ensuring they’re secured; if necessary, use wire extenders provided with your device to add some length. Once everything is secure, you can attach the faceplate using a screwdriver and secure it to the wall.
Troubleshooting
Once installed and configured correctly, a Ring doorbell is an invaluable way to ensure you never miss a delivery or visitor again. But like any smart home device, occasionally problems arise with it not working correctly, and you won’t hear its chime ring out. Luckily, easy solutions are available to troubleshoot this issue and get your Ring back working like new. This article will discuss some of the most common problems and how they can be fixed so your Ring remains an efficient tool at home.
Before anything else, check that your Ring is connected to Wi-Fi by following our guide for “How to Connect Your Ring to Wi-Fi.” Additionally, verify that its indicator light is green or solid blue 2nd Gen) and make sure it has been fully charged.
Before working on your wired Ring doorbell, you must switch off its power at the breaker box for your safety and to prevent potential electric shocks. Once off, carefully unplug it from its source before carefully inspecting its wiring; make sure two wires are attached at the base of its existing chime and ensure they connect appropriately. If not, consult your Ring kit instructions to join them.
If your doorbell chime is silent, the microphone could be muted. To check, open your app and navigate to Settings; your doorbell should be listed alongside other connected devices. Select Device Health, tap on your doorbell, then scroll down until Device Health displays “Very Good” or “Good.” If voltage readings fall outside this range, it could indicate either battery replacement is necessary, wiring issues need fixing, or the distance between the phone and router is too tremendous and signal strength insufficient.